Monday, March 13, 2017

Consumer Rights that Everyone should Aware of...!!!

15th March is World Consumer Rights Day (WCRD), it is an occasion for celebration and solidarity within the international consumer movement. World Consumer Rights Day (WCRD) actively encourage the basic rights of all consumers, demanding that those rights are respected and protected, and a chance to protest against the market abuses and social injustices which undermine those rights.

World Consumer Rights Day was first celebrated on this day during 1962 that the then American President, John F Kennedy gave an overall structure to the consumer rights. He was the first world leader to aim a vision of consumer rights and also identify the importance of consumers as a group. Kennedy Provided the American consumer four basic rights: the Right to safety, Right to choose, Right to information and Right to be heard.

The day is structured by Consumers International (CI), which is the world federation of consumer groups. CI serves as the only self - governing and authoritative global voice for consumers and was founded in 1960. Now CI has over 220 member organizations in 115 countries around the world. They consider their mission of being a voice and champion for consumers in policy-making forums and in the global marketplace. They work outside of any political parties and maintain their independence so that they can make sure that consumers are treated properly. Each year, the CI Council selects a theme for World Consumer Rights Day activities. This year CI campaigning to build a Better Digital World.

Consumer Rights:-

Right to Safety:

Right to safety explains the right to be protected against the marketing of goods and services, which are perilous to life and property. It is the consumer’s responsibility to use the product for its meant purpose and correctly follow the instructions and warnings.

Right to be Informed:-

The right to be informed concerns about the quality, quantity, potency, purity, standard and price of goods or services so that consumers can make intelligent decision on purchasing a particular product. Right to be informed is to protect the consumer against unfair trade practices. This right also ensures that it is illegal for companies to enhance dishonest or misleading advertising or labeling and consumers are responsible for scrutinizing all information.

Right to Choose:-

The right to choose ensures that right to assertive wherever possible, access to a variety of goods and services at competitive prices. The distributors of the product or service should price their product according to competitive market and ensure their quality. Consumers are responsible for comparing their prices and quality for similar type of products before making choice.

Right to be Heard:-

The right to be heard pointed towards the consumer’s interests will receive due consideration at appropriate fora. Government entities should consider customer interest and need when making policies and also business should consider this while developing product or services. It is responsibility of consumers to inform business and elected officials regarding the issues related to particular items. 

Right to Redress:-

The right to redress explains the right to look for redress against unfair trade practices or restrictive trade practices or unscrupulous exploitation of consumers. Customers have an avenue with which to get compensation unsatisfactory performance of services or inferior products or damage inflicted from their use.  It is the consumer’s responsibility to actively hunt for appropriate replacement.

Right to Satisfaction of Basic needs:-

The right to satisfaction of basic need explains all consumers have right to suitable access to necessary goods and services such as food, cloth, shelter, health care, sanitation and education. This means that consumers are accountable for preside over their own consumption, so as not to impinge upon others receiving the same basic needs.   

Right to consumer Education:-

Right to consumer education provides program and relevant information that must available to customer about products and services which helps the consumer to take more informed decisions about products. Consumer responsibility is to take initiative in learning updated product information through out their lives.

Right to Healthy Environment:-

Right to health environment consider about impact on nature due to policies, product and services. Business and governing bodies must instate policies in production and regulation which do not harm the nature world. Consumers are responsible for purchase product and services which comparatively less harmful for themselves and future generations. 

Consumer Protection Law:-

Consumer protection law or consumer law is contemplating an area of laws that regulates the relationship between individual consumers and business that sell services and products. Consumer protection covers a wide range of topics, including product liability, privacy rights, unfair business practices, fraud, misrepresentation, and other consumer/business interactions. Consumerprotection is a system of preventing fraud and scams from service and sales contracts, bill collector regulation, pricing, utility turnoffs, consolidation, personal loans that may lead to bankruptcy. In India The Consumer protection act, 1986 is to regulate consumer protection.

The Consumer Protection Act 1986:-

The consumer Protection Act is to deliver for better protection of the attentiveness
 of consumers and for that cause to make provision for  setting up of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.

Consumer protection is linked to the idea of consumer rights, and to the development of consumer organizations. Consumer organizations help consume
rs make effective choices in the marketplace and get help with consumer complaints.

If you think a merchant has breached your consumer rights, it makes sense to consult with an attorney. You may be able to collect financial compensation. For online legal consultancies from the best lawyer regarding your rights visit the biggest online legal solution or download the Licit-Go Legal app

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